Ordering
Cookie Pride accepts Visa, Mastercard, American Express and Discover credit card payments. For your convenience, we also accept payment via PayPal.
Our site uses the latest security protocols to ensure your payment data remains safe. That’s why you’ll always see a padlock in the browser bar next to our address. Cookie Pride uses well known payment processors to only accept major credit cards. We do not store any of your credit card information or PayPal password.
At Cookie Pride, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return any defective products to us for a full refund. Please contact us within 14 days of receiving your order to obtain a return authorization number. We will not accept any returns without a return authorization number. Once a return is authorized, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.
All prices listed on our website are quoted in US Dollars.
Shipping & Delivery
Cookie Pride currently sells and ships exclusively in the United States.
It takes 2–7 business days to create your made-to-order product and fulfill an order. The average shipping time is 4 business days depending on the delivery destination.
Customer Service
Cookie Pride is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us feedback here.
Please visit our Contacts Page here or send us an email at customercare@cookiepridelgbtq.com