Contact Us

Our Promise

We want to offer as much support as possible. At Cookie Pride, our goal is 100% Satisfaction. Our customer service representatives are available to assist you and answer any questions you may have.

Product Questions or Help?

Please use our contact form below for the fastest service. We will do our best to respond to your questions as soon as we can. Or email us at

Order Status

You may check on the status of your order on the Tracking Order page. You will be asked to enter your Order ID and email address used to place your order to retrieve the status of your order. If you haven’t received your order confirmation, please check your spam folder.


We would love to hear from you! We are constantly improving our customers’ experiences and would greatly appreciate any feedback you can provide, both good and bad. Please use the form below for all feedback. Thank you.


Customer Care Hours of Operation
Monday – Friday 8am-6pm EST
Closed major Holidays

Free Shipping

Get free shipping on orders of $99 or more.

Satisfaction Guarantee

Your satisfaction and happiness is our top priority.

Secure Payments

All transactions are encrypted and major credit cards accepted.

Top Customer Service

We offer professional, courteous & friendly service.